E-mail
SUPPORT: [email protected]

72 Option™ Customer Service team is at your service:
Monday to Friday 8 AM – 5 PM

FAQ

Setting up a trading account with 72option is simple and secure. Deposits and withdrawals into your account can be made via Credit/ Debit card, Bitcoin, Bank wire transfer.

250 EUR/ USD/ GBP/ BTC, depending on the currency of choice.

A SWIFT code is the unique identification code of a particular bank that is used when transferring money between banks. Your bank can tell you what a SWIFT code is. If the SWIFT code comprises only eight digits, you will have to insert XXX at the end.

Even if your withdrawal request is being processed, you can still cancel the withdrawal and return the money to your 72option account. The withdrawal cancellation option is especially useful when you do not have sufficient funds in your account, but you wish to continue trading. You can simply cancel your withdrawal by contacting us by phone or email.

At 72option, you can make any wire transfer over the amount of $500 USD. Please note that the wire transfer must be in accordance to the details which are posted on the banking page under Wire Transfer. Please email a copy of the wire transfer to [email protected] It can take up to 5 business days for the funds to appear in your 72option account. Upon any uncertainty, question, or comment, please don’t hesitate to contact us. We are here to help!

In order for a deposit or withdrawal to be successfully activated, proper documentation for personal identification must be supplied by e-mail to [email protected] when your 72option account is established:

Those documents are as followed:

  1. A Photo ID. This must be government issued and can be a driver’s license, passport or residency card.
  2. Proof of address such as a utility bill. This must verify your physical or billing address in the country of your residency.
  3. If invested through credit card, then a copy of the credit card used for investment must be sent. The copy should be that of the front and back of the credit card with the first 12 numbers of the card covered and the CVV on the back of the card should be covered as well.
  4. A signed copy of the "Declaration of Deposit" form - your transaction receipt to authorize the transaction is a written form. You will receive this form after every deposit from [email protected]
  • These documents should be scanned in clear copies and sent via email to [email protected] with your name in the subject line of the email.

To request a withdrawal, simply submit a request on your 72option™ trading account at the section My Account: Withdrawal.

Please note that due to the company policy:

  • The amount specified in your withdrawal request should not exceed your current balance
  • There can be only one request pending in the system at a time

The Finance department is supervising all the withdrawal requests in the system and will approve only those that meet the criteria specified in the Terms & Conditions, section 4.7.

Rates are the quoted prices of the underlying assets. The rate is the price offered by 72option, based on live feeds from Reuters. Please note that rates offered by 72option are not always reflective of exact market prices – they can vary up to a few pips. The rates we present in the trading boxes on our home page are those at which 72option is willing to sell the options for.

Like the market, rates at 72option are dynamic and change every second. The market fluctuations affect our automatic pricing engine, which displays rates at real-time. However, here at 72option, rate capturing is as good as technology allows. Additionally, you have the option to cancel your trade if you did not receive the exact rate you wished to trade on.

For your convenience, 72option makes rate analysis as easy as possible, by showing a blinking movement every time the price fluctuates, and by the color indicator, which turns the price green upon upward movement, or red upon downward movement.

Unsuccessful trades are usually a result of insufficient funds, or if you are attempting a trade on an asset outside of the market trading hours. If neither of these reasons are the case, please contact us by mail to [email protected], or by phone.

No, 72option is a web-based trading platform, meaning you can login to your account and trade on any device that has an internet connection.

All your deposits, withdrawals and portfolio history can be viewed in the My Account section. Just login to your account and select the information you wish to view.

The time is set at GMT +0 and it’s synchronized with the market time.

Green indicates the rising of a price, and red indicates the falling of a price.

A contract for differences (CFD) is an arrangement made in a futures contract whereby differences in settlement are made through cash payments, rather than by the delivery of physical goods or securities. This is generally an easier method of settlement, because both losses and gains are paid in cash. CFDs provide investors with the all the benefits and risks of owning a security without actually owning it.

The 72option support team is at your service Monday - Friday 8AM - 8 PM GMT. You can contact us via email ([email protected]) or by the given phone number for your area in the contact us page.

Please click on “forgot password?” and a new password will be sent to your email.

You can update the information in My Account>Personal Details or contact us by email.

Registering at 72option is extremely simple:

1. Click on "Open Trading Account" on the home page.

2. Fill in the mandatory details.

3. Submit the form.

4. You will receive a welcome e-mail with a verification link to the mailbox that you submitted.

To get assistance, please contact us via email ([email protected]) or by the given phone number for your area in the contact us page.

72option traders are responsible for their taxation liabilities, if any, at their place of residence. See our general terms for more details.

We take all possible measures to ensure your utmost security. We use the internationally accepted security system SSL (Secure Sockets Layer) that encrypts all credit card payments over the web. This system is automatic, and you will receive instant notification if your browser does not support it.

No. A deposit is not required and no credit/debit card details are required in order to register for this site. However, you will have to deposit money to start trading.

You can open an account in USD, EUR or GBP. Please note that you cannot change your currency selection after registration.

Still can’t find what you’re looking for?Contact us



E-mail
SUPPORT: [email protected]

72 Option™ Customer Service team is at your service:
Monday to Friday 8 AM – 5 PM